New Process for AMV Repair or Replacement
Tuesday, August 6, 2024
New Process for AMV Repair/Replacement as of August 12, 2024
Beginning August 12, 2024 there will be a new process for AMV Repair/Replacement. Please follow new steps below.- Customer will contact the AkzoNobel Techline for troubleshooting.
- The AkzoNobel Techline troubleshoots all units.
- If the unit cannot be fixed while troubleshooting, the AkzoNobel Techline representative will fill out a new replacement form.
- Please note, only requests for Return Merchandise Authorization forms filled out by AkzoNobel Techline will be processed.
- If the unit is 5 years or older, a replacement order at 50/50 split will be submitted for approval and then processed.
- Defective units not returned within 1 month from date of return label receipt will be charged $750.
The AkzoNobel Techline can be reached via email techline.ancrna@akzonobel.com or by phone 1 (800) 618-1010.
